SD Europe Parcel Tracking
Your order is on the way and is expected to be delivered within 3 to 5 business days after you received the shipping confirmation.
Since your order involves large or heavy items, it has been shipped with our trusted partner SD Europe.
Right now we are working hard on being able to provide track & trace for these parcels. Unfortunately as of this moment, SD Europe is not able to provide customer track & trace for any shipments.
When can I expect my order
The moment you are receiving a shipping confirmation from us, your order has left our warehouse and has been handed over to SD Europe. Depending on the location of delivery we see that most are delivered within 2 to 3 business days for Belgium and The Netherlands. For the rest of Europe, parcels are usually delivered within 3 to 5 business days.
Scheduling your delivery
The delivery service will contact you by phone to make an appointment for the delivery. In case you are not available to answer your phone, they will leave a voicemail or send an sms instead. It is important that you confirm the delivery date with the delivery service, otherwise the order cannot be delivered.
If it's been more than 5 days since you have received your shipping confirmation and you have not been contacted by SD Europe yet, please reach out to us and we will check the shipping status of your order for you.
I have a question regarding my order
In case you have any questions regarding your order or the shipment through SD Europe, feel free to just reply to any of the emails you got from us or use the contact form on our website. We are also available by phone through the phone number +32 11 27 33 35, Monday through Friday during our business hours.
We are more than happy to assist you.